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Privacy Policy

This Privacy Policy sets out the ways and the manner in which, we, the Operator, may collect and use personal information that we may obtain about You.

Information Collected About You

We collect personal information about You when You use any of the Casinos, make customer/player inquires, register for information or other services, or when You respond to communications from us (such as questionnaires or surveys). Personal information includes information that can identify You as a specific individual, such as Your name, address, phone number, credit card information or email address.

We may collect and process the following Information about You:

  • Information that You provide by filling in forms on our Websites. This includes Information provided at the time of registering to use our Websites, subscribing to any of our services, posting material or requesting further services. We may also ask You for Information when You enter a competition or promotion, make a Customer Support enquiry or complaint or when You report a problem with our Websites;
  • Records of correspondence, if You contact us;
  • Your responses to any surveys we conduct for research purposes, although You do not have to respond to such surveys;
  • Details of bets, gaming, payments and other transactions that You conduct on our website and details of the fulfillment of Your orders;
  • Details of Your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise, and the web pages and resources that You access;
  • Information and communication on forums on the website, for example, chat rooms and message boards (where applicable).

You acknowledge that the information provided by You may amount to personal or sensitive data under the Data Protection Act 1998 and You give Your consent to Your data being processed as set out in this policy.

How We Use Your Information

We use the information You provide about Yourself when registering to provide You with:

  • a casino account;
  • a casino account number;
  • access to the Casino, including the processing of Your payment transactions;
  • customer support services;
  • information about our other services and products;
  • information about other partner’s similar products and promotions that may be of interest to You.

Your personal information may be shared with our employees, independent contractors, agents or other related entities and/or business partners acting on our behalf. We will not share this information with non-partner companies except to the extent necessary to complete Your transactions. Any time we share such information with non-employees, it is subject to their express agreement to treat Your information as confidential, and with the understanding that it may not be used for any purpose other than to perform their duties and obligations to us. In the event we sell all or substantially all of our assets in connection with a business reorganization or bankruptcy, Your personal information may be transferred as well. We may use Your personal information to contact You about changes to Your account or to validate a transaction.

Cookies

When You register on the ReelEmperor Casino, we reserve the right to send You a permanent cookie. A cookie is a small file that can be placed on Your computer’s hard drive for record-keeping purposes. Cookies help us recognize You when You next visit the Casino and note the advertisements You’ve clicked on, the games You’ve played and other sites that You’ve entered via a link from the Casino. The purpose of a cookie is to assist us in tailoring the services we provide to You based on Your historical preferences. You are not obliged to accept a cookie from us or from any other website. We reserve the right, however, to refuse or limit access to ReelEmperor casino unless You accept the use of a cookie or similar device.

Information Security

We strive to protect Your Information and our Services from unauthorized access to or alteration of Your Information. This includes use of various security measures to protect Your Information held by or on behalf of us and ongoing review of our information collection, storage and processing practices.

Subject to the uses described in this Privacy Policy, we will endeavor to treat all of Your information in strict confidence and endeavor to take all reasonable steps to keep Your personal information secure once it has been transferred to our systems. However, the Internet is not a secure medium and we cannot guarantee the security of any data You disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.

This Privacy Policy may change from time to time. We reserve the right to amend or modify this Privacy Policy at any time and without prior notice. Modification to this Privacy Policy shall be posted here. Modifications will be effective immediately upon posting. You are responsible for regularly reviewing this Policy Statement for changes and amendments.